Privacy Policy

Effective date: 1 January 2025

1. Controller

horizoncraftings.com (PE, EDRPOU 08571241), Business Center 'Horizon', 12 Shevchenka Boulevard, Kyiv, 01001, Ukraine, is the controller of your personal data. Contact: contact@horizoncraftings.com, +380 678 784 5976.

2. Data We Collect

Through the booking form we collect: name, email, phone, pickup and drop-off addresses, transfer date and time, passenger count, and payment details (if applicable). We also collect technical data via cookies.

3. Purpose and Legal Basis

We use your data to process bookings, provide transfers, communicate, comply with law, and improve services. Legal bases: contract, consent, and compliance with Law of Ukraine No. 3728-IX "On Personal Data Protection", Law of Ukraine No. 675-VIII "On Electronic Commerce", and Law of Ukraine No. 3153-IX "On Consumer Protection".

4. Cookies and Electronic Communications

We use cookies for functionality and analytics, with your consent as required by Law of Ukraine No. 3728-IX "On Personal Data Protection" and Law of Ukraine No. 1089-IX "On Electronic Communications". We ensure confidentiality of consumer information.

5. Sharing and Retention

We share data with drivers, payment processors, and authorities when required by law. We retain data up to 3 years after your last trip unless a longer period is required.

6. Your Rights

Under Law of Ukraine No. 3728-IX "On Personal Data Protection", you may access, rectify, erase, restrict, or object to processing, and withdraw consent. Contact us to exercise these rights.

7. Disputes

Contact us first. You may also complain to the Ukrainian Parliament Commissioner for Human Rights or use dispute resolution under Law of Ukraine No. 3153-IX "On Consumer Protection".